Head of Digital Analytics

Principal Accountabilities:

  • Develop and implement A/B test strategies with focus on high growth in revenue and ROI in marketing costs.
  • Design growth strategies for existing digital products
  • Build a team of digital analytics experts.
  • Optimize digital marketing performance (with internal stakeholders): SEO, paid search, affiliate marketing, app download, email marketing.
  • Research, identify and implement new online traffic and customer acquisition opportunities.
  • Manage 3 rd party consultant with ongoing planning and implementation of tagging activities.
  • Reporting, analysis and on-going optimization of all digital channels.

Qualifications:

  • Minimum 2-3 years of experience in top startup companies in area of Tech and Telco.
  • Strong analytical and numerical skills.
  • High attention to details and very good business/marketing sense.
  • Excellent excel skills to make quick analysis for spending decision.
  • Ability to design rapid A/B tests, prioritize tasks and manage multiple and complex projects under deadline, budget and targets pressure.
  • Good communication skills in persuading and collaborating with diverse, multi-functional teams.
  • Educated to Bachelor’s degree level preferably in Economics, Engineering, Computer Science or related majors.

Tools and Platforms:

  • Google Analytics 360 suite & Tag Manager
  • BigQuery
  • Excel

Please send your latest CV to email p_grace@gmail.com with subject Head of Digital Analytic Development Thailand latest 14 March 2017

Head of Operations

As Head of Operations for a newly formed media-streaming business unit, you will play the lead role in building the division supporting operational activities including Product Operations and DevOps to support products and services.

Responsibilities:

  • Investigate, triage and resolve issues with products
  • Monitor and analyze advertiser reports for feedback and bug-related trends
  • Partner with Product, Commercial, and Technology teams to drive up product quality and understanding of product usage
  • Communicate known issues to the commercial team and their customers
  • Define processes to support product teams in complex investigations to improve user experience on the product
  • Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions

Ideal Background:

  • BA/BS degree with 10+ years professional experience (quantitative disciplines such as math, statistics, computer science, information systems)
  • Experience resolving and communicating about issues with both technical and non-technical audiences
  • Analytical skills, with experience solving problems using data and providing practical business insights
  • Experience with statistical analysis or SQL or Excel skills

Please send your latest CV to email p_grace@yahoo.com with subject Head of Operation Thailand latest 14 March 2017

SapCo/FI/PP Consultant

Description:

  • Analyze customer queries
  • Create functional designs regarding to SAP CO / FI / PP module.
  • Design, code/configure, and test enhancements, fixes and new application within stipulated standards
  • Execute release product, regression and user acceptance test
  • Review functional (user) documentation and training for technical accuracy, business content, and process adherence
  • Conduct end user training

Qualifications:

  • Thai Nationality
  • Bachelor’s Degree or higher in Computer Engineering, Computer Science, Information Technology or related fields
  • Minimum 2-7 years experience in SAP full- cycle implementation project
  • Strong sense of ownership and high level of accountability
  • Able to work multiple activities concurrently and as a team
  • Knowledge of advanced applications and leading software packages
  • Good command of English

Please send your latest CV to email p_grace@yahoo.com with subject SAP Consultantn Thailand latest 14 March 2017

Head of Customer Experience (Bangkok, Thailand)

Job Description:

  •  Lead the way in developing customer excellence strategies/programs and processes intended to help the organization understand, analyse and create a positive customer experience at every touchpoint.
  • Gather intelligence related to the wants and needs of current and targeted customers; design and integrate systems and processes to support goals.
  • Work closely with other business functions to incorporate CE strategies and gain insights into improvement opportunities for CE.
  •  Select, develop, and evaluate personnel to ensure the efficient operation of the function throughout the customers’ journey with them
  • Lead teams on redefining how customer experience should be run, align customer experience concepts, value proposition, and related processes with regional CE teams and in-country teams
  • Work closely with other verticals (eg. Payments team, driver loyalty & retention) in relation to CE-related processes that require Finance or Audit interactions

 

Qualifications:

  • 8 – 10 years supervisory / managerial experience in a customer-centric environment in the services industry (e.g. Telecommunication, banks, consumer goods, technology, airline, tourism, hospitality)
  •  Fluent in English both oral and written, and local languages.
  •  Excellent communication, presentation and interpersonal skills.
  • Experience in managing teams, motivating, coaching and inspiring team members to achieve excellent customer experience.
  • Ability to deal with people from all levels professionally, effective planning, organizing, delegating, and time management skills.
  •  Experience and skill in areas such as process development & audit, quality management & training, as well as workforce management and reporting are highly desirable.
  •  Analytical and process oriented; ability to problem-solve

Please send your latest CV to email theo.tomijaya@gmail.com with subject Head of Customer Experience Thailand latest 14 March 2017

Digital Customer Acquisition Lead (Bangkok, Thailand)

Responsible for developing and managing integrated marketing strategy and capabilities across organization

Responsibilities

  • Work closely with product owners and marketing stakeholders to identify integrated campaign opportunities across online and offline channels
  • Manage marketing budget requirements and ad-hoc budget requests
  • Develop a data and performance optimization approach to marketing activities
  • Work with organization leadership to implement the appropriate marketing technology stack for organization
  • Report on a weekly basis to organization leadership on campaign performance and opportunities

Qualifications

  • Proven experience in digital marketing, including social/viral marketing, and marketing optimization processes
  • Savvy in field of media and entertainment
  • Ability to translate vision to concrete plans and to educate other parts of organization on products’ value proposition
  • Ability to identify target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
  • Solid knowledge of website analytics tools (e.g. Google Analytics, NetInsight, Omniture, WebTrends)
  • Experience in setting up and optimizing paid search and display campaigns
  • Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
  • Up-to-date with the latest trends and best practices in online marketing and measurement
  • Proven experience in agency management

Please send your latest CV to email theo.tomijaya@gmail.com with subject Digital Customer Acquisition Lead Thailand latest 14 March 2017

System Architect (Bangkok, Thailand)

Your responsibilities will include:

  • Driving the technical direction of products (insurance tech), development and strategy
  • Designing architecture and solutions for projects that may span multiple domains
  • Ensuring the solutions are aligned with architectures and roadmaps within the platforms

Qualifications:

  • 5+ years design/develop/implementation experience with distributed applications esp. Microservices architecture
  • 3+ years experience in infrastructure architecture, database architecture and networking
  • Knowledge of computer coding/programming languages and software development concepts in a large IT environment
  • Knowledge of data structures, data management practices, system interaction patterns and interfaces
  • Stays current on emerging design patterns, software development or infrastructure concepts and industry best practices
  • Prefer candidate from top tech companies or digital insurance business

Please send your latest CV to email theo.tomijaya@gmail.com with subject System Architect Thailand latest 14 March 2017

Display Advertising (Thailand)

Responsibilities:

  • Lead the display advertising strategy and operations; manage, motivate and develop the display advertising teams
  • Own a significant part of the marketing spend including strategy, planning and execution of marketing activities in new channels
  • Manage the relationships with key partners and marketing channels, including commercial terms, bidding strategies and technical implementations
  • Communicate channel strategy, plans, and results with stakeholders and senior management.
  • Work with Product Owners to implement new IT developments to improve existing advertising programs or add new advertising programs to the channel mix
  • Develop a deep understanding of website offerings and target markets to create actionable advertising programs
  • Drive the marketing teams to test, analyze and optimize campaigns, deliver data-driven insights.
  • Innovate to drive improvements by leveraging the latest technologies, analytics and optimization processes

Requirements:

  • You will have senior management experience in high responsibility roles in online marketing and specifically in display advertising / planning
  • Strong analytical abilities, especially with respect to experimental design and analysis
  • Strategic thinking and planning
  • Hands-on mentality
  • Excellent skills in presenting and analyzing data and creating actionable reports
  • Experience in and a passion for projects involving big data and statistical models
  • Excellent interpersonal skills and demonstrated ability to report and persuade different levels, including senior management
  • Ability to work under pressure in a fast paced / rapidly changing environment
  • Detail-oriented with strong organizational and time management / prioritization skills
  • Proven skills in recruitment and staff leadership

Please send your latest CV to email theo.tomijaya@gmail.com with subject Product Owner Thailand latest 14 March 2017