Head of Operations

As Head of Operations for a newly formed media-streaming business unit, you will play the lead role in building the division supporting operational activities including Product Operations and DevOps to support products and services.

Responsibilities:

  • Investigate, triage and resolve issues with products
  • Monitor and analyze advertiser reports for feedback and bug-related trends
  • Partner with Product, Commercial, and Technology teams to drive up product quality and understanding of product usage
  • Communicate known issues to the commercial team and their customers
  • Define processes to support product teams in complex investigations to improve user experience on the product
  • Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions

Ideal Background:

  • BA/BS degree with 10+ years professional experience (quantitative disciplines such as math, statistics, computer science, information systems)
  • Experience resolving and communicating about issues with both technical and non-technical audiences
  • Analytical skills, with experience solving problems using data and providing practical business insights
  • Experience with statistical analysis or SQL or Excel skills

Please send your latest CV to email p_grace@yahoo.com with subject Head of Operation Thailand latest 14 March 2017

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